Rubber Mulch Customers:
What to expect at Rubber Mulch delivery:
1. We require someone to be present at the residence/school/township to accept delivery & sign paperwork
2. For delivery: payment (mulch & shipping fees) are due IN FULL at the time of delivery
3. Trucks will unload onto driveway or sidewalk area. At the customers request & drivers discretion, the truck may be driven onto or near playground area (we are NOT responsible for damage if driven on grass, etc.)
4. Close the Loop DOES NOT GUARANTEE exact delivery dates, we try out best to meet your request for a specific delivery date. Time Critical or Guaranteed delivery dates are available via LTL Carriers at an additional cost, please let us know if interested in this type of quote.
5. Options for delivery:
Bagging/Boxing/Bulk available at most locations, packaging fees will be listed on your quote.
Capacity per truckload is 22-23 tons maximum. Some smaller bulk drop deliveries available, please inquire.
LTL Deliveries: (UPS Freight, R&L Carriers, Roadway Express, etc.)
Some LTL residential deliveries require a liftgate fee & residential delivery fee and will come palletized. We get freight discounts which we pass on to the customer. If you choose to save the home delivery fee & pickup at a SHIPPING TERMINAL, you have 48 hours from the time the freight arrives to pickup or you will be charged storage fees - Close the Loop will not be responsible for these fees.
You are welcome to arrange your own delivery if you wish, or rent a truck & pickup at a pre-arranged date/time at the various shipping locations, please inquire.